FREQUENTLY ASKED QUESTIONS (FAQs)

After many years organizing sailing camps, there are some common questions that tend to arise time and again. We are pleased to respond here to some of the points that will be of most use to you..

1. MAY MY CHILD BRING A CELL PHONE?

Yes. However, please bear in mind that during the activities cell phones will be switched off, so the best time to talk to your child is during lunch or dinner.

2. HOW CAN I CONTACT MY CHILD BY TELEPHONE DURING THE CAMP?

There are fixed call hours:

  • During the supervised spare time after lunch, or
  • After the afternoon activities, before dinner.
Parents will be informed about the exact schedule on the arrival day, which will depend on the given
They can either call their child directly or the group leader on duty. The office landline phone is exclusively used for administrative issues during business hours.
 

3. IS THERE A DAY ESTABLISHED FOR VISITING CHILDREN AT THE CAMP?

No. As the camp only lasts 10 days, external visits are not considered necessary unless it is due to an emergency.

4.  IS THERE A PLACE TO WASH CLOTHES?

Yes there is, but this does not mean that your child will need to use it. This is, in any case, an additional service (contact to consult price)*. For this reason we recommend that you provide your child with plenty of clothes (mainly with enough underwear, t-shirts and shorts).

* Fifteen-day camps have the laundry service included in the price so your child won’t have to carry so many clothes. The washing will take place in the middle of their stay.

5. CAN I VISIT MY CHILD IN HIS ROOM DURING THE CAMP?

No, access to the bedrooms by the parents is not allowed once the activities have started (if it were necessary, one of the coordinators would walk you there).

6. CAN OTHER FAMILY MEMBERS APART FROM PARENTS PICK UP THE CHILD BY THE END OF THE CAMP?

Yes, but if others who are not parents or guardians wish to take the child off the facilities, the parents must expressly authorize it and the center must have a proof of this permission.

7. MY CHILD CANNOT EAT (OR SHOULD TAKE…). WHAT SHOULD I DO?

Simply let us know. We will adapt the diet to his or her needs, or, should it be necessary, we will control the proper administration of the medication*.

*The law establishes that no instructor or coordinator can administer your child’s medicine, but instead s/he can only check the appropriate dosage is taken at the right time. In the case of younger children, an agreement can be reached by means of a written parental consent so that we can make an exception.

8. ARE THE CHILDREN SAFE FROM POSSIBLE HEAT STROKES?

Yes, taking care of your child’s well-being is paramount to us.

While sailing, children are made to wear a t-shirt, a hat and appropriate shoes. The instructors remind them to always apply sun cream before starting the activity as well.

9.  IS SAILING SAFE?

Yes, your child is completely safe sailing on the Mar Menor. Since a strip encloses the waters, they are very calm, with little swell and gentle breezes, which makes the lagoon such a safe location to practice water sports. In addition, they always sail with their life jackets on, and go either with a certified instructor together on the same boat or s/he closely follows the children from a motorboat.

10. CAN THE CHILDREN LEAVE THE FACILITIES?

The children can only move within the limits of the facilities and the adjacent beach and promenade. When children go swimming it is under surveillance of the coordinators.

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